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Security and confidentiality
 
 

Service-Spray Inc. is committed to protect the information transmitted through the web as well as your privacy. Consequently, Service-Spray Inc. is informing you about its security measures, its policy on the nature of  informations collected  through online purchasing and also the handling of these informations.

SECURITY
Service-Spray Inc. has implemented security measures in order to protect you against loss or unauthorized use of customer information that is in Service-Spray Inc.'s possession, especially information concerning your credit card. Service-Spray Inc.'s servers use the latest information-transmission technology (Secure Socket Layers, or SSL), which makes the transmission highly secure. In addition, Service-Spray Inc.'s servers are protected by firewall technology. The company ensures its hardware is always updated, in order to allow you to perform secure transactions. However, no security system is perfect and you must be aware that you are always at some level of risk that personal information transmitted to Service-Spray Inc. may be disclosed without fault on the part of Service-Spray Inc. and without your consent. Service-Spray Inc. declines all responsibility regarding forwarded confidential information, except in case of negligence on the part of Service-Spray Inc.  For your security, Service-Spray Inc. does not keep any credit card information on its servers. If you are concerned with online purchasing and prefer ordering by phone, you are welcome to call us to complete your order by telephone at (450) 674-3435.

Information collected
In certain circumstances, when purchasing products or entering a contest, Service-Spray Inc. requires you to transmit your name, address, e-mail address and other informations.  To the possible extent, Service-Spray Inc. will provide you with the means to verify that the confidential information transmitted is accurate and up-to-date.

The use of information
The information you provide allows Service-Spray Inc. to open an account in your name, to process your order, to contact you in the event  that you would win a prize in a contest,  and, with your authorisation, to send you information concerning our website and new products. Service-Spray Inc. would like to inform you that its advertisers and/or partners do not, at any time, have access to confidential customer information. Under no circumstances, does Service-Spray Inc. sell any customer lists.

Reservations
Service-Spray Inc. reserves the right to modify this policy at any time. Service-Spray Inc. also reserves the right to transmit personal information about you to the extent Service-Spray Inc. must do so under the law or so as to protect the copyright of the site or those of its users, partners, advertisers or suppliers.

 
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Most orders are prepared, packed and shipped generally within 24 hours. Every order is shipped via UPS Ground Service in Canada and the continental U.S. with the exception of Hawaii and Alaska within 2 to 6 business days. Shipping charges are based on the size, weight and destination. Our online service will give you the exact shipping cost before you confirm your order. A tracking number will allow you to view the status of your order.
 
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